Terms of Service

Effective July 9, 2026 · Version 3

These Terms of Service (“Terms”) govern your access to and use of Pluripo (the “Service”). By signing in to or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance

By signing in to Pluripo you confirm that you have read these Terms, that you are at least the age of majority in your jurisdiction, and that you agree to be bound by them. If we make material changes to these Terms, we will require you to accept the updated version before continuing to use the Service.

2. The service

Pluripo is a subscription-based coding assistant that proxies your prompts to third-party large-language-model providers and returns their output to you. Pluripo does not generate model output itself; it routes requests on your behalf. Because model output is produced by external systems and depends on your inputs, Pluripo does not warrant the accuracy, completeness, fitness for any purpose, or safety of model output. You are responsible for reviewing model output before relying on or executing it.

3. Beta service

The Service is offered as a public beta. It is made available to you on a preview basis and may contain bugs, errors, and defects. Features may be added, changed, suspended, or withdrawn at any time, with or without notice. Pluripo does not guarantee that the Service will be available, uninterrupted, or reliable, or that any of your data, project state, output, or configuration will be preserved, recoverable, or retained. Do not rely on the Service as the sole store of anything you cannot afford to lose. This Section is in addition to, and does not limit, the disclaimer of warranties in Section 11.

4. Autonomous agent and assumption of risk

You acknowledge and agree that the Service includes an autonomous software agent that operates within your own computing environment. When you permit it to act, the agent can, among other things: execute shell commands and code; read, create, modify, overwrite, and delete files; install, update, and remove software and dependencies; make network requests; and otherwise change the state of your systems, code, and data.

• You are in control. The agent acts on your instructions and with the permissions you grant it. You are solely responsible for reviewing and approving the actions the agent proposes and for the consequences of the actions you allow it to take.
• You assume the risk. You use the agent at your own risk. You are solely responsible for maintaining backups and version control of your code and data, and for running the Service in an appropriate, adequately isolated environment — for example, a sandbox, container, virtual machine, or a working tree under version control — suited to the sensitivity of your systems and data.
• No liability for permitted actions. To the maximum extent permitted by law, Pluripo is not liable for any data loss, corruption, downtime, cost, or damage to your systems, code, data, accounts, or third-party services arising out of or relating to actions the agent took that you permitted, instructed, or approved. This allocation of risk is a material part of these Terms and is reflected in the pricing of the Service.

5. Subscription and billing

• Subscription plans. The Service offers three plans: Free ($0 per month, no card required), Plus ($3 per month), and Pro ($9 per month). Each plan includes a monthly allowance for large-language-model usage, which does not roll over to subsequent months; the larger paid plans include a larger allowance. The Pro plan additionally supports paid top-ups (see below). Pluripo may adjust how usage is measured against the allowance from time to time.
• Top-ups. On the Pro plan, you may purchase additional usage credit (“top-ups”) at any time. The full amount you pay is added to your usage balance. Top-up credit does not expire so long as your account remains active.
• Tax-exclusive pricing. All prices quoted on the Service are exclusive of any applicable sales tax, VAT, GST, or other transaction taxes. Stripe calculates and adds applicable taxes at checkout based on your billing address.
• Free plan. The Service offers a permanent Free plan at no cost and with no card required. The Free plan is not a time-limited trial; it remains available so long as your account is in good standing, subject to its monthly usage allowance.
• Payment processor. Payments are processed by Stripe, Inc. By providing payment information, you agree to Stripe’s terms of service and privacy policy. Pluripo does not store your full card number.
• Authorization to charge. By starting a paid subscription or purchasing a top-up, you authorize Pluripo, through Stripe, to charge your payment method for the subscription fees, any applicable taxes, and any top-ups you purchase, in the amounts and at the intervals disclosed to you at the time of purchase.
• Automatic renewal — cancel anytime. Paid subscriptions renew automatically. Unless you cancel, your subscription automatically renews at the end of each monthly billing period, and your payment method is charged the then-current subscription fee (plus applicable taxes) for each renewal term until you cancel. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period (see Section 6), and no charge occurs after it takes effect. No action is required on your part to continue the subscription.
• Price changes. Pluripo may change subscription prices. For a price increase that affects an existing paid subscription, Pluripo will give you at least thirty (30) days’ advance notice — for example, by email to the address on your account. The new price takes effect at your next renewal on or after the notice period ends. If you do not agree to the new price, you may cancel before it takes effect, in which case the increase will not be charged to you.
• Billing disputes and chargebacks. If you believe you were charged in error, please contact us at billing@pluripo.com first so we can investigate and resolve it. You agree to contact Pluripo to resolve any billing concern before initiating a chargeback or payment dispute with your card issuer or bank. Chargebacks that are fraudulent or that bypass this process are a breach of these Terms and may result in suspension or termination of your account, with any balance owed becoming immediately due.

6. Cancellation and refunds

• Cancellation. You may cancel your subscription at any time from your account settings. Your subscription remains active until the end of the current billing period; you will not be charged again after cancellation. The included monthly allowance remains available to you until period end.
• Subscription refunds. Requests for refunds of subscription charges are reviewed on a case-by-case basis at Pluripo’s sole discretion.
• Top-up refunds. Top-up credit is pre-paid. Refund requests for unused top-up balance are reviewed on a case-by-case basis at Pluripo’s sole discretion.
• Deletion while subscribed. If you delete your account while your subscription is still active, your subscription will be canceled at the end of the current billing period, but your account access (sign-in, sessions) is removed immediately. You will not be able to sign in again to use any remaining paid time in that period. This is the correct behavior for a “delete now” request, but please consider whether to wait until period end before deleting if you wish to use that time.
• All refunds at Pluripo’s discretion. Except where required by applicable law, all refund decisions are final.

7. Acceptable use

You agree to comply with the Acceptable Use Policy. Violations of that policy may result in suspension or termination of your account.

8. Account termination

Pluripo may suspend or terminate your account, with or without notice, for: violations of these Terms or the Acceptable Use Policy; fraudulent payment activity; non-payment; activity that creates legal or operational risk to Pluripo or its subprocessors; or compliance with a valid legal request. Where reasonable, Pluripo will give notice and an opportunity to cure before terminating a paying account in good standing.

9. Intellectual property

• Your content. You retain all rights in the prompts, code, files, and other inputs you submit to the Service (“Your Content”). You grant Pluripo a limited license to process Your Content solely as necessary to operate the Service and to meet legal, security, and accounting obligations described in the Privacy Policy.
• Model output. Ownership and license terms of model output are governed by the upstream provider’s terms. Pluripo claims no intellectual-property rights in the model output it returns to you. You are responsible for confirming that your use of model output complies with applicable upstream terms.
• The Service. All rights in the Pluripo software, brand, documentation, and infrastructure are reserved by Pluripo. These Terms do not grant you any rights in Pluripo’s intellectual property beyond the right to use the Service as described.

10. Privacy

Pluripo’s collection and use of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PLURIPO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT MODEL OUTPUT WILL BE ACCURATE OR RELIABLE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLURIPO’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE TOTAL FEES YOU PAID TO PLURIPO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL PLURIPO BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to defend, indemnify, and hold harmless Pluripo and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to: your use of the Service; Your Content; your violation of these Terms or the Acceptable Use Policy; or your violation of any applicable law or the rights of any third party.

14. Dispute resolution; binding arbitration; class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT AND TO HAVE DISPUTES DECIDED BY A JUDGE OR JURY. IT REQUIRES INDIVIDUAL ARBITRATION OF MOST DISPUTES AND CONTAINS A CLASS-ACTION WAIVER.

• Agreement to arbitrate. You and Pluripo agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by final and binding individual arbitration, rather than in court, except as set out in this Section. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The seat of the arbitration is the State of Delaware, USA; the arbitration may be conducted by videoconference or, where an in-person hearing is required, in the U.S. county of your residence. Payment of arbitration fees is governed by the AAA rules.
• Class-action and jury-trial waiver. You and Pluripo agree that Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding. You and Pluripo waive any right to a jury trial for Disputes subject to arbitration.
• 30-day right to opt out. You may opt out of this agreement to arbitrate (this Section, including the class-action waiver) within thirty (30) days of first accepting these Terms by sending written notice to legal@pluripo.com that states your account email and a clear intent to opt out of arbitration. If you opt out, neither you nor Pluripo may require the other to arbitrate, and Section 15 (Governing law and venue) governs Disputes instead. Opting out has no effect on any other part of these Terms.
• Small-claims carve-out. Either party may instead bring an individual claim in a small-claims court of competent jurisdiction, so long as the matter remains in that court and proceeds on an individual basis.
• Injunctive relief for intellectual property. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court to protect its intellectual-property rights or to stop unauthorized access to, or misuse of, the Service.
• Delegation. The arbitrator has exclusive authority to resolve any Dispute about the interpretation, applicability, enforceability, or formation of this agreement to arbitrate, including any claim that all or part of it is void or voidable — except that a court, and not the arbitrator, decides the enforceability of the class-action waiver.
• Severability of this Section. If the class-action waiver above is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in a court of competent jurisdiction under Section 15, while all other claims proceed in arbitration. If the entire agreement to arbitrate is found unenforceable, Disputes will be resolved under Section 15. The remainder of these Terms stays in effect; see also Section 17.

15. Governing law and venue

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. For any Dispute not subject to arbitration under Section 14 — including where you have opted out, where the agreement to arbitrate is found not to apply, or where a claim is brought in small-claims court or for injunctive relief as permitted above — you and Pluripo consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware.

16. Changes to these terms

Pluripo may update these Terms from time to time. Non-material changes (typo fixes, link updates, formatting) take effect when posted. Material changes — for example, changes to the scope of the license, the billing or automatic-renewal terms, the refund policy, the assumption of risk, dispute resolution, governing law, or the limitation of liability — trigger an in-app re-acceptance prompt; you must accept the updated Terms before continuing to use the Service.

17. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and Acceptable Use Policy, are the entire agreement between you and Pluripo regarding the Service.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full effect.
• Savings clause; non-waivable rights. Nothing in these Terms limits or waives any right or remedy that cannot be limited or waived under applicable law. If you are a consumer whose mandatory local law (for example, in the European Union or United Kingdom) grants you rights that these Terms would otherwise restrict, those mandatory rights prevail to the extent of the conflict and the remainder of these Terms continues to apply. If any provision — including the class-action waiver in Section 14 — is held unenforceable in a given jurisdiction, that holding does not affect the enforceability of the remaining provisions.
• No waiver. Pluripo’s failure to enforce any provision is not a waiver of its right to do so later.
• Assignment. You may not assign these Terms without Pluripo’s prior written consent. Pluripo may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Contact

• General and support: support@pluripo.com
• Billing questions and disputes: billing@pluripo.com
• Legal notices and arbitration opt-out: legal@pluripo.com